The terms under which you buy on this site. Placing an order confirms you have read and accepted them.
Last updated: 10 October 2026
The seller is Aleksandar Knežević PR trgovina na veliko sportskom opremom CUTLINE Smederevo, Izletnička 16a/1/2, 11300 Smederevo, Srbija, VAT 115916612, registration number 68744407, contact info@cutline.rs.
The buyer is any natural or legal person who places an order through this site.
The display of products on the site is an invitation to submit an offer, not a binding offer by the seller.
The contract is formed when you receive the order confirmation by email. Until then an order may be declined, for example if the item is out of stock or the price was displayed in error.
All prices are stated in dinars (RSD) and include VAT.
Shipping is not included in the product price. It is charged through the order, at the rate on the Shipping & returns page, and is free over the free-shipping threshold. The bag and checkout show the shipping amount as its own line before you confirm the order.
The price displayed at the moment the order is placed is the one that applies. If a price is obviously wrong (a technical error), we reserve the right to cancel the order and refund in full.
We accept cash on delivery and Visa, Mastercard and DinaCard payment cards. Cards are charged by NLB Komercijalna banka a.d. Beograd, through the Bankart payment gateway.
You enter your card details on the bank's page, not on our site. They are transmitted encrypted (TLS), and you confirm the payment through your card's 3-D Secure programme: Visa Secure, Mastercard ID Check or DinaCard Secure. We never see or store the card number.
An order paid by card is created only once the bank approves the payment. If the bank declines the card, there is no order and nothing is charged.
All prices and payments are in Serbian dinars (RSD). If your card is not in dinars, the amount on your statement will be in your account currency, converted at the rate of the card scheme or the bank that issued your card. We do not know that rate at the time of payment, so there may be a small difference from the price shown on our site.
Money paid by card, in full or in part and for whatever reason, is refunded only to the same card, through the bank. When the amount shows on your account depends on the bank that issued your card.
We deliver within the Republic of Serbia. Times and rates are described on the Shipping & returns page.
Risk passes to the buyer at the moment the parcel is collected.
If the courier can't find you and the parcel returns to us, we'll contact you to re-ship. The cost of re-shipping is on the buyer, unless the failed delivery was our fault.
As a consumer you have the right to withdraw from the contract within 14 days of receiving the goods, without giving a reason. We extend that period to 30 days.
Withdrawal is declared to info@cutline.rs, quoting the order number.
The goods must be unused, with tags, in their original packaging. Used combat sports equipment cannot be returned for hygiene reasons.
We refund the amount paid, including the delivery cost you paid, within 14 days of receiving the returned goods, using the same payment method. If you paid by card, we refund to the same card.
We are liable for non-conformity of goods for 2 years from the date of purchase, in line with the Consumer Protection Act.
Claims are filed by email with a description of the defect, a photograph and the order number.
You receive a written response within 8 days and a resolution within 15 days of the claim being received.
Damage caused by improper use, improper maintenance or normal wear is not treated as non-conformity.
You are responsible for the data you enter. An incorrect address or phone number is the most common cause of a failed delivery.
Keep your password safe. Any action taken through your account is treated as yours. If you suspect misuse, tell us immediately.
We reserve the right to close an account used for fraud or abuse.
The content of this site (text, photography, logo and design) belongs to the seller and may not be used without written permission.
Third-party product names and trademarks belong to their respective owners.
These terms are governed by the law of the Republic of Serbia.
We try to settle disputes by agreement. Failing that, the court at the seller's registered seat has jurisdiction, and the consumer retains the right to approach a body for out-of-court settlement of consumer disputes.
We may amend these terms. The terms in force at the moment an order is placed apply to that order.
Ask before you order, it's faster than a claim afterwards.
